# Empower Your Career: Join PT Hidronav Tehnikatama as a Technical Support Engineer
With over a quarter-century of industry leadership, PT Hidronav Tehnikatama stands as a cornerstone of the Indonesian survey and mapping sector. Boasting a dedicated team of more than 40 professionals distributed across the archipelago, we provide comprehensive end-to-end solutions that drive efficiency and operational excellence for our clients. From land-based surveying and hydrography to cutting-edge geophysical and aerial mapping, we are committed to delivering precision and value.
As the official distributor for global industry titans—including Trimble, Norbit, YellowScan, Wingtra, Sonardyne, Innomar, Campbell Scientific, Valeport, RTsys, and OceanAlpha—we bridge the gap between advanced technology and practical application. With operations anchored in Jakarta and Balikpapan, we are actively expanding our footprint to better serve the growing demands of the GIS, construction, and oceanographic industries nationwide.
## Career Opportunity: Technical Support Engineer (Electronics)
We are currently seeking a motivated, tech-savvy Technical Support Engineer to join our expanding team. This role is perfect for a detail-oriented electrical engineer who thrives on solving complex technical challenges and maintaining high-performance monitoring systems.
Core Responsibilities
In this role, you will be the backbone of our technical reliability, ensuring that our clients receive world-class service throughout the product lifecycle. Your daily contributions will include:
* Service and Maintenance: Perform diagnostic assessments, routine repairs, and preventive maintenance on high-precision surveying and monitoring hardware.
* Customer Excellence: Deliver high-level technical support, resolving client inquiries with speed, clarity, and professionalism.
* Documentation and Inventory: Maintain meticulous records of troubleshooting processes, spare parts, and instrument inventory.
* Industry Expertise: Stay at the forefront of emerging survey technologies and industry trends to advise both internal teams and external clients.
* Cross-Functional Collaboration: Partner with internal divisions to ensure a seamless, high-quality experience for all stakeholders.
Professional Requirements
To excel in this position, you must possess a strong foundation in electrical engineering and a genuine passion for field technology. Candidates should meet the following criteria:
* Educational Background: A Bachelor’s degree in Electrical Engineering is mandatory.
* Experience: While we prefer at least two years of relevant experience, high-potential fresh graduates with a strong academic and technical foundation are encouraged to apply.
* Technical Aptitude: Demonstrated history or interest in troubleshooting sophisticated surveying or remote monitoring instrumentation.
* Soft Skills: You must possess sharp analytical and problem-solving abilities, a customer-first mindset, and a proactive desire to learn new systems.
* Operational Readiness: Proven capability to execute tasks with minimal supervision and a willingness to travel to project sites as required.
At PT Hidronav Tehnikatama, we do not just map the terrain; we map the future of the surveying industry. If you are ready to apply your electrical engineering expertise to real-world solutions alongside the industry's top brands, we invite you to take the next step in your professional journey with us.