# PT XL Axiata Tbk Career Opportunities: X-Star Development Program Batch 2
Kickstart your professional journey with one of Indonesia's leading telecommunications giants. PT XL Axiata Tbk has officially opened applications for the highly anticipated X-Star Development Program Batch 2. Designed exclusively for ambitious, high-achieving young talents, this accelerated learning initiative aims to shape the next generation of industry leaders. Selected candidates will receive hands-on operational training, personalized mentorship from executive leaders, and specialized skill development workshops tailored to modern market demands.
## General Candidate Requirements
Before exploring the specific departmental tracks, ensure you meet the foundational criteria established by PT XL Axiata Tbk:
* Maximum age of 25 years old.
* Fresh graduates holding a Bachelor’s degree (S1) or professionals with a maximum of 3 years of relevant work experience.
* Minimum Cumulative Grade Point Average (GPA) of 3.30 on a 4.0 scale.
* Possess specialized competencies aligned with the chosen strategic career track.
* Employment status for successful candidates: Contract.
## Track A: X-Star Development Program (Commercial)
This division focuses on maximizing market reach, understanding consumer behavior, and leveraging data-driven commercial strategies.
1. CVM Operation Channel Management
* Key Requirements: Strong foundation in project management, digital marketing, and CRM automation. Proficiency in SQL and system documentation. Exceptional business presentation and communication skills.
* Core Responsibilities:
* Drive offer improvement projects from initial requirement gathering to final delivery.
* Integrate commercial requirements into Customer Value Management (CVM) offerings, emphasizing product placement and system health.
* Oversee real-time product creation processes, including User Acceptance Testing (UAT).
2. CVM Data Science
* Key Requirements: Expertise in Data Warehousing, RDBMS, statistical analysis, and predictive modeling. Hands-on experience with SQL, Python, R, SPSS, or Knime, alongside visualization tools like Tableau or Power BI.
* Core Responsibilities:
* Partner with cross-functional teams to build advanced analytical assets using big data and machine learning.
* Design machine learning algorithms to uncover fresh consumer insights and drive data-backed products.
* Build optimization models to boost revenue generation and reduce customer churn rates.
3. CVM Commercial
* Key Requirements: Deep understanding of CRM systems, loyalty programs, and churn management. Strong data-crunching capabilities paired with root-cause analysis skills.
* Core Responsibilities:
* Isolate and address cohort-specific churn rates through strategic interventions.
* Design and execute A/B testing frameworks to optimize ongoing marketing campaigns.
* Monitor market shifts to safeguard and expand the active customer base.
4. Mass Segment (Retail Proposition)
* Key Requirements: Proven ability to manage ESIM webstore acquisition campaigns, collaborate closely with IT units, and monetize digital retail platforms.
* Core Responsibilities:
* Drive subscriber growth targeting a 50% Year-over-Year (YoY) increase.
* Successfully deliver at least two major product development cycles.
* Achieve a 25% YoY revenue growth milestone.
5. Youth Segment (Youth Touchpoints Management)
* Key Requirements: Familiarity with Office suites, Google Analytics 360, and MoEngage or similar engagement platforms. Experience within digital subscription or e-commerce landscapes is highly advantageous.
* Core Responsibilities:
* Analyze digital trends and consumer insights to shape youth-centric strategies.
* Track and report campaign performance metrics to extract actionable business insights.
## Track B: X-Star Development Program (Analytics)
1. Business Analysis & Insights
* Key Requirements: Bachelor’s degree in Computer Science, IT, Statistics, Mathematics, or a related discipline. Practical experience using SQL, Business Intelligence tools (Power BI, Tableau), and machine learning frameworks.
* Core Responsibilities:
* Collaborate with Sales and Marketing Convergence teams to maximize Go-To-Market visibility and sales force productivity.
* Translate business requirements into technical specifications for IT implementation.
* Maintain, update, and generate daily business-as-usual (BAU) performance reports.
## Track C: X-Star Development Program (IT and Technology)
1. IT Strategy Planning & Architecture
* Key Requirements: Bachelor’s degree in IT, Computer Science, or Business Administration, backed by 1 to 2 years of experience as a business or IT analyst.
* Core Responsibilities:
* Research and evaluate emerging technology innovation trends and competitive landscapes.
* Conduct feasibility and cost-benefit assessments for new network and IT solutions.
* Monitor the implementation of key IT programs aligned with overarching company objectives.
2. Network Planning & Design
* Key Requirements: Degree in Computer Science, Informatics, or Telecommunications. Prior experience managing projects within an Internet Service Provider (ISP) environment, with working knowledge of Agile, Scrum, or Waterfall frameworks.
* Core Responsibilities:
* Coordinate cross-functional teams to ensure adherence to technical policies and project timelines.
* Negotiate with external stakeholders and building owners to secure operational permits for FTTH initiatives.
* Guarantee project delivery within allocated budgets and technical parameters.
3. Program Management & Software Development
* Key Requirements: Degree in Information Systems, Computer Engineering, or Computer Science. Track-specific proficiencies include Java/Kotlin for Android, Spring Boot/Flask/Docker for Full-Stack, or OpenCV/TensorFlow for Machine Learning roles.
* Core Responsibilities:
* Develop robust mobile applications, scalable backend systems, or advanced computer vision and OCR solutions.
* Maintain database systems using SQL and manage cloud-based environments effectively.
4. Service Operation Management
* Key Requirements: Bachelor’s degree in Engineering, Computer Science, or IT.
* Core Responsibilities:
* Analyze telecommunications big data to ensure operational quality and generate performance insights.
* Co-develop AI, automation, and machine learning use cases to streamline daily operational workflows.
5. Technology Strategy & Assurance
* Key Requirements: Degree in IT, Computer Science, or Telecommunications, with foundational knowledge of cloud platforms like AWS, GCP, or Azure.
* Core Responsibilities:
* Handle full product development lifecycles, from initial requirements gathering to system architecture and deployment.
* Conduct Proof of Concept (PoC) evaluations, debugging, and rigorous system integration testing.
6. IT Digital Operations
* Key Requirements: Strong collaboration skills and technical expertise in maintaining enterprise-grade IT networks.
* Core Responsibilities:
* Audit existing systems to guarantee optimal security and operational efficacy.
* Plan, upgrade, and maintain hardware, software, and network architectures to prevent obsolescence.
## Track D: X-Star Development Program (Enterprise and Home)
1. Enterprise Product & Marketing
* Key Requirements: Proficiency in market research, data analytics dashboards, Power BI, and advanced MS Excel functions (Pivot tables and complex formulas).
* Core Responsibilities:
* Monitor regulatory shifts, market drivers, and B2B telecommunications threats and opportunities.
* Generate automated sales performance reports and maintain corporate sales account mapping pipelines.
2. Enterprise Solutions & Technical Account Management
* Key Requirements: Outstanding communication, presentation, and project management skills.
* Core Responsibilities:
* Manage large-scale tender timelines from initial lead generation to final delivery and revenue booking.
* Improve customer satisfaction metrics (TNPS) and facilitate the upgrade of accounts from silver to gold/platinum tiers.
3. Home Product & Marketing
* Key Requirements: Bachelor’s degree in IT, Computer Science, or Business, with 1–2 years of experience in commercial roles or product delivery.
* Core Responsibilities:
* Oversee the end-to-end delivery of Fixed Mobile Convergence products and services.
* Align cross-functional teams—including IT, network operations, and customer service—to achieve product excellence.
## Track E: X-Star Development Program (Finance)
1. Finance Business Control
* Key Requirements: Demonstrated aptitude in risk assessment, financial reporting, and complex data analysis.
* Core Responsibilities:
* Design, develop, and maintain specialized fraud detection and revenue assurance dashboards.
* Proactively identify, isolate, and eliminate financial leakage areas across business operations.
Take the next bold step in your professional career by joining PT XL Axiata Tbk and shaping the future of Indonesia's digital landscape. Prepare your updated CV and application documents today.