# Grow Your Business with PT Telmark Integrasi Indonesia: Exciting Career Opportunities Await
Navigating the complexities of modern business operations requires a strategic focus on core competencies. Established as a premier Business Process Outsourcing (BPO) powerhouse since 2016 and operating proudly under Quiros Networks, PT Telmark Integrasi Indonesia delivers comprehensive, end-to-end outsourcing solutions. By streamlining non-core functions, we empower organizations to optimize operational efficiency, accelerate growth, and redirect their energy toward visionary expansion.
Our dynamic ecosystem blends elite human capital, advanced technology, seamless system integration, and robust infrastructure to craft reliable, tailor-made BPO services. As part of our continuous expansion, we are currently seeking driven, talented professionals to join our thriving Yogyakarta team. Explore our current career openings below and take the next bold step in your professional journey.
## Current Job Openings
1. Team Leader Desk Collection
Are you a natural leader with a passion for guiding teams toward financial excellence? We are looking for an experienced Team Leader to steer our desk collection division to new heights.
Key Responsibilities
* Lead and inspire the team to consistently achieve and surpass ambitious collection targets.
* Coordinate daily operational activities across the entire Desk Collection department.
* Conduct regular performance monitoring, mentoring, and coaching sessions for collection agents.
* Compile, analyze, and present comprehensive reports detailing team performance and milestone achievements.
Candidate Requirements
* Minimum educational background of a Diploma (D3) or Bachelor’s Degree (S1).
* At least 1 year of proven experience as a Collection Team Leader, preferably within the Fintech or Banking sectors.
* Demonstrated expertise in managing late-stage bucket collections and recovery strategies.
* Proficient in Microsoft Office suite, with advanced capabilities in Microsoft Excel.
* Exceptional interpersonal and communication skills.
* Strong analytical mindset with acute problem-solving abilities.
* Willingness to be based in Yogyakarta (local residents or those familiar with the area are strongly preferred).
2. Agent Desk Collection
If you possess a persuasive communication style and thrive in a target-driven environment, this role offers an exceptional platform to showcase your negotiation and customer engagement skills.
Key Responsibilities
* Contact customers proactively via telephone or digital messaging to secure loan repayments.
* Address customer inquiries professionally regarding available payment methods and collection procedures.
* Deliver clear, accurate information concerning payment policies, terms, and conditions.
* Analyze payment trends and provide educational insights to clients experiencing payment delays.
* Propose viable, constructive solutions for payment resolutions and refund processes.
Candidate Requirements
* Minimum educational qualification of Senior High School (SMA/SMK) or equivalent.
* Outstanding communication, persuasion, and negotiation capabilities.
* Solid analytical skills paired with a proactive approach to issue resolution.
* Proven ability to thrive under pressure and meet performance-driven targets.
* Comfortable navigating computer systems and digital communication tools.
* Minimum of 3 months of hands-on experience working as a Desk Collection Agent.
## How to Apply
Ready to elevate your career with one of Indonesia's fastest-growing BPO companies? Send your updated CV directly to our recruitment team at [email protected] and become an integral part of the PT Telmark Integrasi Indonesia success story.