# Career Opportunities at PT Polyland Group Indonesia: Join the Butter Baby Team in Shaping Modern Culinary Experiences
The culinary scene thrives on passion, precision, and an unwavering commitment to quality, and PT Polyland Group Indonesia stands at the forefront of this vibrant landscape. Established in 2025 as a dynamic force in the food and beverage industry, the company has quickly captured attention through its flagship brand, Butter Baby. Specializing in artisanal pastries, gourmet donuts, decadent cookies, rich chocolates, and handcrafted beverages, the brand curates contemporary culinary moments designed to delight modern palates. To sustain this momentum and support operational expansion across prime locations, PT Polyland Group Indonesia is opening strategic career pathways for driven professionals eager to make an impact in the hospitality and culinary sectors.
## Shaping the Future of Artisan Food and Beverage
At PT Polyland Group Indonesia, every recipe, store environment, and customer interaction reflects a modern aesthetic combined with meticulous craftsmanship. Butter Baby represents more than just a brand; it is an evolving lifestyle concept centered around comforting indulgence and approachable luxury. Behind every perfectly baked pastry and smooth espresso lies a synchronized team of technical specialists and customer-facing professionals working in unison. As the enterprise scales its presence, the organization invites dynamic individuals to bring their expertise and enthusiasm to a forward-thinking workplace.
## Current Job Openings
1. Industrial F&B Maintenance Technician
The industrial maintenance team forms the operational backbone of every retail outlet, ensuring that high-volume commercial kitchens and customer spaces run without interruption. This role is ideal for a proactive technical specialist capable of anticipating infrastructure challenges and resolving complex mechanical or electrical bottlenecks swiftly.
Primary Responsibilities
* Conduct systematic routine inspections and preventive maintenance on all Mechanical, Electrical, and Plumbing (MEP) systems across retail outlets.
* Diagnose, repair, and service commercial kitchen machinery, electrical circuits, plumbing lines, and HVAC/refrigeration units.
* Perform prompt troubleshooting during unexpected technical outages to minimize operational downtime.
* Execute equipment installation, structural adjustments, and basic civil engineering tasks required for outlet upgrades or new site rollouts.
* Apply analytical troubleshooting methodologies to uncover root causes of equipment failure and implement sustainable, cost-effective remedies.
* Lead rapid-response emergency repairs with composure, efficiency, and strict adherence to workplace safety protocols.
Candidate Profile and Requirements
* Education: Minimum of a Vocational High School Diploma (SMK) or an Associate Degree (D3) in Electrical Engineering, Power Systems, Civil Engineering, or a closely related technical field.
* Experience: At least two years of proven hands-on experience as an industrial maintenance technician, preferably within commercial kitchens, retail facilities, or the hospitality sector.
* Technical Acumen: Strong analytical reasoning with demonstrated competence in deciphering technical schematics and diagnosing electro-mechanical faults.
* Flexibility: Willingness to work flexible shift rotations, including evenings, weekends, and public holidays as operational demands require.
* Mobility: Ready and equipped to travel between multiple outlet locations to provide immediate technical assistance.
2. Guest Relations Officer (GRO)
First impressions define brand loyalty, and the Guest Relations Officer serves as the primary ambassador for Butter Baby. This position demands a warm, articulate communicator who thrives on creating memorable guest journeys and converting everyday store visits into enduring brand relationships.
Primary Responsibilities
* Welcome every patron with genuine hospitality, maintaining an approachable, polished, and professional demeanor at all times.
* Act as the vital liaison between the guest and the operational team to safeguard a seamless, pleasant dining and retail experience.
* Deliver comprehensive product knowledge regarding seasonal pastries, specialty beverages, store amenities, and ongoing brand activations.
* Address patron inquiries, special requests, and service discrepancies with empathy, efficiency, and professional poise.
* Document customer feedback, reviews, and operational observations to assist the management team in refining service benchmarks.
Candidate Profile and Requirements
* Education: High School Diploma or Vocational Certificate (SMA/SMK) with a focus on Hospitality, Tourism, Communications, or an equivalent discipline.
* Experience: A minimum of one year in a customer-facing role such as Guest Relations, Front Desk Operations, or Concierge Services. High-potential fresh graduates with exceptional communication aptitude are encouraged to apply.
* Interpersonal Skills: Outstanding verbal communication capabilities, emotional intelligence, and an authentic service mindset.
* Service Drive: A natural inclination toward problem resolution and elevated guest satisfaction under fast-paced retail conditions.
* Availability: Prepared to accommodate shifting schedules, including peak weekend shifts and major holidays.
## Why Build Your Career with PT Polyland Group Indonesia?
Joining PT Polyland Group Indonesia means entering an agile, supportive environment where innovation is celebrated and individual contributions are directly visible.
* Accelerated Professional Trajectory: As a rapidly expanding enterprise founded in 2025, the company provides abundant room for internal mobility, skill enhancement, and career progression.
* Collaborative Culture: The workplace champions mutual respect, transparent communication, and team cohesion across technical, culinary, and front-of-house departments.
* Commitment to Quality: Staff members work with modern equipment, high-grade ingredients, and streamlined operational practices that elevate industry standards.
## How to Apply
Candidates who possess the dedication, skill set, and passion required to elevate the Butter Baby experience are invited to submit their professional credentials. Prepare an updated resume outlining relevant work history, technical certifications (for maintenance applicants), and a concise cover letter detailing your suitability for the desired role. Submit your application directly to the PT Polyland Group Indonesia Human Resources department through the official recruitment channel to take the first step toward an inspiring culinary career.